First Floor, College House
272 Kings Road, Chelsea, London SW3 5AW
Please do not use this e mail address if you require urgent medical advice. In an emergency situation you should call the emergency services on 999, or telephone the practice if the situation is not life threatening.
Monday to Friday, 8:30am-6:00pm
Monday to Friday, 9:00am-12:30pm, 2:30pm-5:30pm
Emergencies will be seen the same day if at all possible.
Telephone 020 7349 1490 and follow the instructions.
Download our Registration Form, bring it completed to your first appointment. It must be completed before we see you, and this option saves you completing it at Reception.
Patients of the Moore Medical Practice may request Repeat Prescriptions by telephone, post, or here via the website. 24 hours’ notice is needed for repeat prescriptions.
PATIENT INFORMATION ON DATA PROTECTION (GDPR) MAY 2018
We need to hold your personal information about you on our records in order for us to look after your health needs. Your Doctor is responsible for their accuracy and safekeeping. Doctors and staff have access to your medical records in order to allow them to do their jobs. Information is only ever shared with other Doctors / Consultants or Practitioners when you are being referred by your Doctor at Moore Medical Practice to elsewhere.
In extreme circumstances we can be ordered by law to release your data in cases of public health issues or if a court order is presented. You will be asked for consent before information is released for medical reports for insurance, solicitors etc.
To ensure privacy we will not disclose any information over the phone, fax, or email unless we are certain it is you were are talking to. If you would rather we didn’t email you, please ask the receptionist to remove your address from our system.
We have made the decision not to encrypt emails due to the cumbersome nature of the available systems and our concern that important emails will remain unopened and unread. Information will not be disclosed to family, friends or spouses without your express permission. You have the right to see your records if you wish.
We use a clinical computer system called Practice Manager (DGL Helix Health) which is fully compliant with all GDPR and safety requirements and your information is backed up and stored by our IT provider Ameris, who store the information safely offsite.